Privacy Policy - Psychedelic Guide Network
Psychedelic Guide Network

Privacy Policy

Effective Date: March 2026

The Psychedelic Guide Network (PGN), operated by Ashley Carmen, LMFT, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your personal information when you visit our website and use our services.

1. Information We Collect

We collect information you provide directly to us, including:

  • Contact Information: Name, email address, phone number, and mailing address when you register, contact us, or join our programs.
  • Assessment Data: Your responses and results from the Ethical Readiness Assessment quiz.
  • Application Data: Information you provide when applying to our programs, including the Wisdom Circle application form.
  • Payment Information: Payment data is processed by third-party payment processors and is not stored on our servers. We do not have direct access to your full payment card details.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services and website experience;
  • Process your applications and enrollment in our programs;
  • Send you communications about our programs, courses, and services;
  • Send educational email sequences and updates;
  • Respond to your inquiries and provide customer support;
  • Conduct research and analytics to improve our offerings;
  • Comply with legal obligations and protect our rights.

3. SMS/Text Messaging

Psychedelic Guide Network may send SMS (text) messages to the phone number you provide when you apply to our programs or book a call with us. By providing your phone number and checking the applicable consent box on our forms, you agree to receive text messages from Psychedelic Guide Network.

Types of Messages

  • Transactional Messages: Appointment confirmations, scheduling reminders, application status updates, and other messages directly related to the services you have requested.
  • Marketing Messages: Promotional content, program announcements, educational updates, and other marketing communications. You will only receive marketing messages if you have separately opted in by checking the marketing consent box on our forms.

Message Frequency & Rates

Message frequency may vary depending on your interactions with our services. Standard message and data rates may apply depending on your mobile carrier and plan. Psychedelic Guide Network does not charge additional fees for SMS messages.

Opt-Out

You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After you opt out, you will receive one final confirmation message and will no longer receive SMS messages from us unless you re-subscribe. For assistance, reply HELP to any message or contact us at ashley@psychedelicguidenetwork.com.

Consent Sharing

Your SMS consent and phone number are not sold, rented, or shared with third parties or affiliates for their own marketing purposes. We may share your phone number with SMS service providers (such as Twilio or GoHighLevel) solely for the purpose of delivering messages on our behalf, and these providers are contractually prohibited from using your information for any other purpose.

Phone Number Data

We collect your phone number when you submit an application form (such as the Wisdom Circle application) or book a call through our scheduling system. Your phone number is stored in our CRM (GoHighLevel) and is used only for the messaging purposes described in this section and to contact you regarding our services.

4. Third-Party Services

We use the following third-party services to operate our website and deliver our programs:

  • GoHighLevel: Customer Relationship Management (CRM) and email marketing platform where we store contact information and program enrollment data.
  • Google Analytics: We use Google Analytics 4 (Measurement ID: G-HLF9CH5LYV) to collect anonymous usage data about how visitors interact with our website. This helps us improve the user experience.
  • ConvertKit: Email marketing service used to send educational sequences and program communications.
  • Payment Processors: Payment processing is handled by third-party providers (such as Stripe) who comply with PCI DSS standards. We do not store payment card information.

These third parties have their own privacy policies and are responsible for handling your data according to their terms.

5. Cookies & Tracking

Our website uses cookies to enhance your experience, remember preferences, and provide analytics:

  • Essential Cookies: Required for basic site functionality, security, and session management.
  • Analytics Cookies: Google Analytics cookies help us understand how our website is used in aggregate, anonymous form.

We respect Do Not Track (DNT) signals. If you enable DNT in your browser, we will limit our use of tracking cookies where technically feasible.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, fulfill the purposes outlined in this policy, and comply with legal obligations. You may request deletion of your data by contacting us, and we will process your request in accordance with applicable law.

7. Your Rights

You have the right to:

  • Access: Request access to the personal information we hold about you.
  • Correction: Request that we correct any inaccurate or incomplete information.
  • Deletion: Request that we delete your personal information, subject to legal retention requirements.
  • California Residents (CCPA): If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know, delete, and opt-out of certain data sales or sharing.

To exercise any of these rights, please contact us at ashley@psychedelicguidenetwork.com.

8. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9. Children's Privacy

Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will promptly delete such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The effective date at the top of this policy reflects the most recent version. Your continued use of our website and services following changes to this policy constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Ashley Carmen, LMFT
Psychedelic Guide Network
Email: ashley@psychedelicguidenetwork.com